Articles of Interest

The links below open articles written by Arnold Sherr. They reflect the experience and knowledge of which, fuels his desire to promote higher standards of teamwork and customer loyalty within and for the retail workplace.

Visit http://arnold-sherr.spaces.live.com to read other exciting pieces written by Arnie Sherr

	Customer Service by Arnold Sherr
	Customer Service; the Buck Stops, Where?
	Yae or Nay by Arnold Sherr
	The Challenge of Customer Service by Arnold Sherr
	Subliminal Effects by Arnold Sherr
	Rules of Engagement by Arnold Sherr
	WISDOM, Its application to improved Customer Service
	What to look for in a CSR by Arnold Sherr
	Another Day in Paradise by Arnold Sherr
	Approaching Shoplifters Avoiding litigious repercussions

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